Once you place an order, you will receive an email confirmation acknowledging receipt. A second email will be sent with dispatch details, including the estimated delivery time.

Orders may be shipped in multiple packages, depending on availability. Before dispatch, all products undergo a thorough inspection and secure packaging to ensure they arrive in perfect condition.

Our trusted delivery partners will make every effort to deliver your order promptly. If they are unable to reach the provided address or deliver at a suitable time, they will contact you to arrange an alternative solution.

We ship our products once the order and payment are confirmed. We use third party shipping services to ship the items. Delays are to be expected in case of contingency

If you have any questions about the delivery and shipment or your order, please contact us at the support portal.

Contact number: 00971 42655673
WhatsApp: 00971 555647504
  1. Product dispatch is only after complete product manufacturing. (min 10 working days- max 15 to 20 working days)
  2. Updating is only after dispatch by mail or SMS.
  3. Product dispatch time may increase or decrease depends on the manufacturing.
  4. Place order only after reading description
  5. After receiving the product, if there are any complaints, you should respond within 24 hours.
  6. A detailed video showing the opening of the package must be provided for return and refund purposes.
  7. If the product package is damaged, please do not accept it; instead, initiate a return
  8. If you haven’t got the product even after the promised time please contact to office via support link.
  9. Our holidays: all Sundays public holidays, natural calamities
  10. Kindly mail us or WhatsApp to our support system for
    • Payment issues
    • Order complaints
    • General enquiry
    • International shipping
    • Customization
  11. In possible cases, our team will help you 🙂

All contact details available only at office time

10:00 am to 1.30 pm
3: 30 pm to 10.30pm

(calling, social media reply, support link reply)

Estimated Time

Dispatch time – 10 to 20 working days

Product dispatch time may increase or decrease depends on the manufacturing